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Determine the “Right Problems” to Solve

BrainWriting

BrainWriting 6-3-5:

BrainWriting 635 is a simple, yet very effective technique for maximizing the collective brainpower of any team …
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Customer Needs Matrix:

A comprehensive and efficient way of understanding, organizing, documenting, prioritizing and communicating Cust…
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Design Structure Matrices (Intro):

A compact graphical representation of the dependencies of all the elements of a complex system, process, or proj…
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Ethnography:

The branch of anthropology that involves trying to understand how people live their lives. It is observational r…
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House of Quality (QFD):

The House of Quality (HOQ) is the most recognized tool of the QFD (Quality Function Deployment) Methodology. It …
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Lead Users / Early Adopters:

A term and method developed by Eric von Hippel in 1986. Lead users are advanced or power users, they often use t…
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PainStorming:

If necessity is the mother of invention, then ‘Pain-Points’ are the father. Innovation can be simply…
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QFD Phases:

Although there are many tools in Quality Function Deployment (QFD), the House of Quality (HOQ) is the only one w…
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Situation Analysis / Function Modeling:

Learn the power of functional thinking and 4 ways to “functionally model” a system or situation for …
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VOC Basics:

An introduction and overview of VOC ant it’s 6 main steps (and methods) to consider when trying to underst…
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yEd Process Mapping (Software):

A brilliant software tool that allows for the creation of flowcharts, models, and diagrams. It does 2 things tha…